Level | Personal Safety | Reputation damage (Loss of public confidence, negative PR) | Violation of Statutory and Legal (Non-compliance with laws / fines, penalties / breach of contract, etc.) | Direct financial loss (Revenue, interest costs and fines, additional costs of work, etc.) | Damage of customer service (termination of customer service, reduction, etc.) |
1.minimum | It does not affect personal safety. | The degree of pain that gives the individual the least amount of pain | No impact on Statutory and Legal requirements | mere implication | The possibility of reduce personal service |
2.low | The degree of anxiety or discomfort to the individual | Low-level media report | Problems raised by senior management can not meet legal and regulatory requirements | Acceptable impact | The possibility of reducing service to many people |
3.medium | The degree of risk to the safety of each individual | Media report on short-term interest | The results of the investigation can not meet the legal and regulatory requirements | High impact | The possibility of service interruption |
4.high | Very dangerous to personal safety. | Long-term sustainable media coverage | Violation of Statutory and Legal requirements | Fatal impact | The possibility of losing customer's trust |
score |
|
|
|
|
|