Certification Process

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Certification Procedure

Certification application process

  • 01
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    Certification Inquiry

    For a consultation regarding the overall process and methods of our certification audits

  • 02
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    Certification Proposal

    For a proposal on the audit duration and certification costs, based on the standard criteria for calculating audit days

  • 03
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    Sending the Certification Guide

    Guidance on Certification Procedures and Associated Requirements

  • 04
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    Application, Contract

    Contract Execution Upon Receipt of Application and Agreement

  • 05
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    Assignment of Audit Team and Delivery of the Audit Plan

    Forming the audit team and communicating the audit plan to the client

  • 06
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    Audits (Stage 1 & Stage 2)

    Conducting a document review and an on-site audit at the client's premises

  • 07
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    Audit Report Submission

    Post-Audit Report Writing & Submission

  • 08
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    Verification (Certification Verification, Approval)

    A verification auditor conducts a review of the audit records. If the results are deemed compliant, the certification is approved

  • 09
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    Surveillance Audit

    Surveillance audits shall be conducted in accordance with the initial on-site audit procedure and must not exceed 12 months from the date of the initial Stage 2 audit.

  • 10
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    Submission of the Surveillance Audit Report

    Post-Audit Report Writing & Submission

  • 11
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    Verification (Decision on Certification Continuity, Approval)

    Verification and Approval of the Audit Report

  • 12
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    Recertification Audit

    Conducted every three years to renew the certification, this audit follows the same procedure as the initial audit.

Suspension and Cancellation of Certification

Cancellation

In cases where the issues that led to the suspension of certification are not resolved within the period set by the certification body, or for organizations wishing to withdraw their certification, the certificate must be returned and the use of the logo and all promotional materials must be discontinued.

Suspension

G-CERTI shall suspend certification under the following conditions:

  1. In cases where the client's management system persistently or seriously fails to meet certification requirements, including requirements for the effectiveness of the management system
  2. When a certified client does not permit the regularly scheduled surveillance or recertification audits to take place
  3. When the certified client voluntarily requests the suspension of their certification
  4. When a certified client fails to take corrective action on a non-conformity identified within the specified period.
  5. When a certified client improperly uses the certificate, logo, or audit reports
  6. When a certified client violates the requirements of the certification agreement.

Upon suspension, the certification of a client's management system temporarily loses its validity.

Reduction and Expansion of Certification Scope

Reduction of Scope

The scope of certification must be reduced if a client fails to resolve the issues that led to a suspension within the period specified by G-CERTI, or if a client persistently or seriously fails to meet the certification requirements for a part of their certification scope.

Expansion of Scope

Upon receiving a client's application to expand their currently certified scope, G-CERTI will review the application and determine the necessary audit activities to decide whether the expansion can be approved.

Refusal of Certification

G-Certi may refuse an application for certification in accordance with relevant regulations if any of the following reasons are found at each stage of the certification process.

1. Denegación en la etapa de solicitud

Antes de comenzar la auditoría inicial, una solicitud puede ser rechazada durante el proceso de revisión de la solicitud por las siguientes razones:

  • Información Insuficiente: Cuando la información proporcionada por la empresa solicitante es insuficiente para planificar y realizar la auditoría.
  • Exceso de Competencia: Cuando el alcance de certificación o área técnica aplicada está fuera de la competencia de G-Certi.
  • Conflicto de Intereses: Cuando una relación con la empresa solicitante crea un conflicto de intereses significativo que podría comprometer la imparcialidad de la certificación.
  • Incapacidad para verificar la idoneidad: cuando la elegibilidad de la empresa solicitante para la certificación no puede determinarse únicamente con base en la información presentada.

2. Rechazo en la etapa de decisión posterior a la auditoría

Después de la finalización de una auditoría inicial o de recertificación, la concesión de la certificación puede ser denegada por las siguientes razones:

  • No conformidades mayores no resueltas: Cuando la acción correctiva para una no conformidad mayor encontrada durante la auditoría no ha sido completada y verificada dentro del período especificado.

3. Denegación en la etapa de transferencia de la certificación

Durante el proceso de transferencia de una certificación de otro organismo de certificación a G-Certi, la solicitud de transferencia puede ser rechazada por las siguientes razones:

  • Problemas con la Validez de la Certificación: Cuando la certificación que se pretende transferir se encuentra en estado suspendido o no es válida.
  • No Conformidades No Resueltas: Cuando no se han completado las acciones correctivas para las No Conformidades Mayores encontradas en la auditoría del organismo de certificación anterior, o cuando no se ha aceptado el plan de acciones correctivas para las No Conformidades Menores.
  • Incapacidad para verificar el historial de auditorías: Cuando no se puede obtener evidencia objetiva (p. ej., informes de auditoría) que confirme la correcta ejecución de las auditorías de vigilancia o recertificación por parte del organismo de certificación anterior. En este caso, se denegará la transferencia y el solicitante podrá ser tratado como un nuevo cliente, exigiéndole que proceda a partir de la auditoría inicial.

Restoration

After the expiration of a certificate, the certification body may restore the certification within 1 month (up to 6 months, in accordance with ISO 17021-1:2015) on the premise that key recertification activities have been completed. Such activities include accepting the client's written justification for unavoidable circumstances, completing a verification audit for a major non-conformity, finalizing corrective actions for a minor non-conformity, or submitting a corrective action plan. Otherwise, an initial audit (at a minimum, a Stage 2 audit per ISO 17021-1:2015) must be conducted. The effective date shown on the certificate must be on or after the recertification decision date, and the expiration date shall be based on the prior certification cycle.